Corporate Social Responsibility                                         }} home / company / csr

Building corporate social responsibility into one’s business strategy is crucial in today's business environment. Corporate responsibility is absolutely integral to how we do business at Invenio as it supports our vision, values and business principles - and helps us all to ensure we run our business in a responsible, well-managed way.

We set ourselves challenging objectives to ensure the effectiveness of the corporate responsibility program across all facets of the business. This includes ensuring we meet the needs of stakeholders and making sure we have the systems and checks in place so that our values are reflected throughout the entire company.

Our Vision

We aim to be the leading provider of sensibly priced SAP solutions and services to companies throughout the world. We offer simplicity in all our business dealings and aim to build close, long-term relationships with our customers, our people, our business partners and the communities in which we operate by engendering a trustworthy and responsible business approach.

Our Values

Below are the values we extol. They describe how we try to behave as we work together towards accomplishing our vision.

We are responsible
	We take personal responsibility for our actions.
	We care about and are thorough, deliberate and accurate in our work.
	We encourage our people to work to the best of their ability.
	We are committed to lasting working partnerships with our customers and our business partners.
	We go the extra mile to provide the most appropriate services and solutions for our customers.
We are respectful
	We value people and their points of view.
	We embrace diversity and respect individual differences.
	We are fair and treat others as we would like to be treated.
	We respond appropriately to everyone we deal with.
We are straightforward
	We are straightforward and do what we say we'll do.
	We are open and honest with everybody we deal with.
	We are clear, open and accessible.
	We believe in what we do.

Invenio Business Principles

Our business principles define the way in which we work towards achieving our vision. They are statements of intent and so we recognise that must continually measure our performance against them so we can ensure that we are living up to these principles.

Standards of Conduct

	We will be open and fair with everyone we deal with and we are committed to showing absolute integrity in everything we do
	We do not give or receive bribes or improper payments, whether directly or indirectly, and have systems in place to address bribery, corruption and fraudulent activities.
	We respect internationally recognised human rights. In all the countries in which we operate our employees and agents are required to comply with the laws and regulations therein - and must adhere to our principles of best practice at all times.

	We aim to deliver long term value to our stakeholders.
	We aim to operate in line with corporate governance best practice.
Our Customers
	We are committed to treating our customers fairly, giving them access to the products and services that they want from us and that are appropriate to their requirements.
	We aim to offer good value through a combination of high quality service, flexibility and convenience.
	We strive to make sure our customers fully understand our products and services and their charges.
	We promote our products and services actively, responsibly and honestly, always providing customers with accurate and transparent information.
	We strive to safeguard our customers' confidentiality at all times.
Our Employees
	We are committed to treating our employees fairly. We value diversity and difference, and discourage discrimination.
	We recognise that our employees need to strike an appropriate work/life balance.
	We offer fair and competitive remuneration, rewarding the skills and performance of our employees.
	Through training and appraisal, we provide opportunities for personal development and career progression.
	We respect the views of our employees and their right to voice their opinions.
	We provide a safe and healthy working environment, free from harassment, and strive to provide the best working conditions possible.
	We expect all employees to act with honesty, integrity and fairness, in keeping with our ethical codes of conduct.
Our Partners
	We aim to foster an open and honest relationship with our business partners in an environment of mutual trust and respect.
	We will work with those we do business with to ensure they have business principles consistent with our own.
	We will always endeavour to pay suppliers promptly.
Our Communities and Wider Society
	We are committed to being a responsible corporate citizen and to making a positive contribution in the communities in which we operate.
	We respect cultural differences, consult with interested groups and engage in community partnerships.
	We have open and honest relationships with governments and their agencies, seeking to protect our legitimate interests without partisan involvement.
	We embrace both the letter and spirit of legislation and regulation.
Our Environment
	We commit to understanding and minimising any negative impact of our activities on the environment and to consider the environment in all our decision-making.
	By seeking continuous environmental improvement, we strive to reduce harmful effects on the environment of all our business operations.
	We accept responsibility for our indirect environmental impacts and will work with others towards the goal of a sustainable world.

 

Need more information?

Call us today on +44 (0)330 440 1800
Email us at info@invenio-solutions.com
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